Support Knowledge Base
Frequently Asked Questions
Quick answers to common setup, billing, features, and operational questions.
StockPulse POS is a cloud-based Point of Sale and inventory management system for retail shops, pharmacies, supermarkets, restaurants/cafés, wholesale businesses, and hardware stores.
Both: cloud SaaS (monthly/yearly) and one-time purchase (local hosting) with optional yearly maintenance.
Yes. POS Computer/Tablet, Barcode Scanner, Receipt Printer, Cash Drawer, and optional Barcode Label Printer.
Yes. Depending on plan, it supports multiple branches with centralized inventory and reports.
Yes. You can create cashier, manager, and admin accounts with role-based permissions.
Yes. Encrypted connections, secure authentication, role-based access, logs, and backups for cloud users.
Yes, depending on configuration. Local network setup and synchronization can be implemented.
Cash, Mobile Money, Bank Transfer, Card payments, and split payments.
Yes. Setup assistance, user training, support, and updates for SaaS clients.
Access is paused; data is retained for a limited period and can be reactivated later.
Yes. Upgrade from Startup → Growth → Business → Enterprise at any time.
Create account, choose package, add products/stock, and start selling.