Trust & Data Protection

Privacy Policy

StockPulse respects the privacy of all users and is committed to protecting business and personal information across all modules of the platform.

Effective date: April 4, 2026

What We Collect and Why

We collect only what is needed to deliver POS services, secure your account, and improve reliability.

Business and Account Information

Business name, branch details, staff accounts, owner contact details, and subscription metadata for workspace setup and administration.

Operational Data

Sales, product, inventory, customer, supplier, and financial records entered by your team for core POS functionality, reporting, and analytics.

Security and Diagnostic Data

Authentication events, IP/device activity, and system logs used for security, fraud prevention, and troubleshooting support incidents.

Configuration and Preferences

Currency, timezone, tax setup, permissions, and business settings to personalize platform behavior for your organization.

How We Protect and Handle Data

Security Controls

We apply encrypted connections, authenticated access, role-based permissions, and audit logging to reduce unauthorized access risk.

Data Ownership and Confidentiality

Your business retains ownership of your data. StockPulse does not sell customer or business data to third parties.

Data Sharing

Data may be shared only with trusted service providers required for hosting, support, security, or legal compliance, under confidentiality obligations.

Retention and Deletion

We retain information for as long as needed to provide services, meet legal requirements, resolve disputes, and enforce agreements. Deletion/export requests are handled through support workflows.

Cross-Border Processing

Depending on infrastructure and service providers, data may be processed in different regions with appropriate safeguards and contractual protections.

Your Rights

You can request access, correction, export, or deletion of personal data subject to legal and operational limitations.

Policy Updates and Contact

We may update this policy to reflect legal, operational, or product changes. Material updates will be communicated through platform notices or account email where appropriate.

For privacy requests or questions, contact support through your official StockPulse support channel.